Shipping and Exchange Policy
Thank you for choosing Snbgroup.com for your shopping needs. We are committed to providing you with a seamless and satisfying shopping experience. Please review the following information regarding our shipping and exchange policies:
Shipping Information:
Shipping Zones: We offer shipping services within India only.
Shipping Times: Orders are typically processed and dispatched within 2-3 business days. Delivery times may vary depending on your location within India and the shipping method selected during checkout. You can expect to receive your order within 5-7 business days from the date of dispatch.
Shipping Charges: Shipping charges are calculated based on the weight of the package and your location within India. These charges will be displayed during the checkout process for your convenience.
Shipping Address: Please ensure to provide accurate and complete shipping information during checkout. We are not liable for any delays or non-delivery due to incorrect or incomplete shipping addresses provided by the customer.
Exchange Policy:
Eligibility: We accept exchanges for products that are defective, damaged, or incorrect. To be eligible for an exchange, please contact our customer support team within 14 days of receiving your order.
Exchange Process: If you wish to exchange a product, please contact our customer support team at infosnbgroupp@gmail.com. Provide details of the issue along with your order number and any relevant photographs.
Once your exchange request is approved, we will provide instructions for returning the item. Returned items must be unused and in their original packaging.
Replacement: Upon receiving the returned item and verifying the issue, we will initiate the replacement process. We will send you a replacement for the defective, damaged, or incorrect item at no additional cost to you.
Non-Exchangeable Items: Certain items such as personalized products or final sale items may not be eligible for exchanges unless there is a manufacturing defect or error on our part.
Contact Us: If you have any questions or concerns regarding our shipping and exchange policies, please feel free to contact our customer support team at infosnbgroupp@gmail.com. We are here to assist you!
Please note that all data provided during the purchase process is handled securely and in accordance with our Privacy Policy.